Austrian Post tracking. Austria Post postal tracking Austria Post

You can track your Austrian Post parcel using the tracking number in Russian at. Add Austrian Post track numbers to your personal list and receive up-to-date information about the movement of your parcels.

Austrian Post is the state postal service of Austria, providing delivery of international mail and domestic correspondence for individuals and legal entities. It also provides express postal services and delivers EMS items. EMS delivery rates from Austrian Post will be higher, but this is justified by the high delivery speed.

We can list two types of general prohibitions and restrictions that are characteristic of all postal services: by weight and size and by content. The official website of the Austrian Post has all the necessary information. The available types of shipments, as well as possible restrictions on the shipment of goods, also depend on the recipient’s country.

What are the Austrian Post tracking numbers?

Parcels and courier deliveries are sent with an Austrian Post tracking number, which allows you to see how the package is moving. The sender may not register small packages and letters, then he will not have a track number.

The Austrian Post tracking number format looks like this:

  • RA123456785AT – for registered small packages from Austria up to 2 kg, the first letter is always R, from the word Registered;
  • CD123456785AT – Austrian Post parcel tracking number weighing up to 20 kg always begins with the letter C;
  • EE123456785AT – EMS fast delivery starts with the letter E.

In the structure of the track number, in accordance with the international UPU format, letters and numbers have a semantic meaning:

  • The first letter R/C/E indicates the type of shipment. An Austrian Post track number starting with the letter R (Registered) is assigned to registered small packages;
  • 123456785 – this digital series ensures the uniqueness of the number;
  • AT – indicates the country of the postal service.

Austrian Post tracking

Using the track number, you can find a parcel from Austria and find out in which sorting center it is located, when it went through export and import, and arrived at the post office.

Using the “Receipt of shipment” status, the recipient can verify that it has been sent. Austrian Post parcels are then sent to a sorting center for processing, where they are distributed and sent to an international postal exchange office. Austrian Post items are cleared through customs and handed over to the designated postal operator in the recipient country. This is reported by the tracking status "export". And after import, they go through approximately the same path in the recipient country. The latest tracking status notifies you when the package has been released.

The postal horn has long been necessary for letter carriers to report the arrival of mail from behind the closed gates of cities and castles. Today it is an international symbol of reliable postal services. You can also see it on the signs of Vienna post offices.

Correspondence acquaintance

We became acquainted with the Austrian post office long before arriving in Vienna. While still in Moscow, we twice received A4 envelopes with unusual Austrian postal stamps.

For the first time, two envelopes were brought to our house - one for each of us - with invitations from the university, sent by the university itself. They were sent by registered mail, and they were handed to us against signatures and passports. For the second time, the originals of our documents were returned by our Viennese assistants by regular mail. Both times, as postmarks showed, delivery took two weeks.

First face-to-face meeting. EMS and documents

In one of the previous articles, I already mentioned that in the first days after my arrival in Vienna, I had misunderstandings with a Moscow bank. To solve them, it was necessary to send a power of attorney certified by the Russian Embassy to Moscow. This was the first reason to visit the Vienna post office.

At that time, I still understood very little German, and the employee of one of the large central post offices on Postgasse, which is located in the 1st district, understood even less English.

But the names of the country, city and express postal service were enough, and the EMS form in Austria is very similar to those that we usually filled out in Russia, so there were no special difficulties.

Using the receipt number it was easy to track the movement of the envelope - everything was the same as in EMS Russia - nothing new. The power of attorney was sent on Friday and delivered on Tuesday of the following week.

EMS and goods

At the beginning of April, we decided to send two parcels to Russia by express mail. Of course, this is very expensive, but we risked being late with congratulations to two close people, for whom they do not skimp on gifts. Of course, it would be possible and necessary to send parcels to Russia in advance by regular mail, but the previous weeks were the very first weeks spent in Vienna, so they were busy with visits to two magistrates, a university, courses, a bank, and an insurance company office.

Those who lost time pay double, so we again went to the central office at Postgasse and filled out the EMS forms again.

However, another postal employee explained that in order to send goods to Russia using EMS, we must fill out a form at home from a personal computer and call a courier to our home.

And if we don’t have a computer at home, then we need to go to an Internet cafe and fill out the form on the computer there. This sounded completely illogical, but since the parcels were not accepted from us, we had to go home and study the Austrian Post website.

We couldn’t find anything similar to the EMS form on the website, so we went to a small post office near our house for consultation. In it, we were asked to fill out EMS forms by hand (exactly the same as the one we filled out to send the power of attorney), took money and promised to deliver the packages within 3-5 days. It would seem easy and simple. Why then did the central office refuse to accept the parcels?..

The next day, on the postal website using the receipt number, we tracked that our parcels were already being sorted, and we were happy. But the next day at 8 o’clock in the morning there was a knock on our door, and the male courier asked us to sign for delivering our own parcels to us! Both were returned.

Of course, the courier could not explain anything, so again for consultation (and in order to find out what would happen to our money - for two parcels to Russia using the EMS service - a rather large amount was paid) we again went to the nearest small post office.

The very young postal worker behind the counter suggested that the parcels had been returned because sweets were prohibited from being sent to Russia, and left to confer with a more experienced worker.

When he returned, he explained that there were special requirements for sending goods to Russia using EMS. Firstly, the list of prohibited attachments for EMS is much longer than for simple postal delivery. And most importantly, this is allowed only to legal entities. In general, if we want to send documents, then EMS is at our service.

If we need to send goods, then this postal service cannot help us. And they promised to return the money to the card from which the payment was made.

Why didn’t the postal worker know these requirements when he accepted our parcels two days ago? Why did he offer to fill out the forms and name the price? And where, in what price list, did he get the price for services that cannot be provided? We will probably never know the answer to these questions.

Regular postal delivery to Germany

In the short two-day period between the acceptance of parcels from us and their return, for the first time we managed to send gifts to relatives in neighboring Germany. To do this, we used the services of regular mail. Delivery took five days.

In Vienna, post offices sell folded special yellow mailboxes of various sizes. These boxes are easy to make voluminous - a kind of construction set without scissors and glue.

Alexander’s note: the Austrians themselves (at least I saw this in Innsbruck) very often send parcels packed in boxes, in which they usually put used milk, juice, etc. cartons. In Innsbruck, you can pick up these cardboard boxes completely free of charge at your entrance right at the front door - savings! And rightly so, why not? :)

To seal the investment, you can buy bubble cellophane and foam chips. The yellow boxes close very tightly, but they can be sealed if desired. Various types of tape and scissors are also sold at post offices. We covered the box with tape the first time we sent a parcel to Germany.

The second time, before Easter, we again did not seal the parcel sent to Germany by regular mail at all. I simply forgot about it, and the parcel was received in a cardboard box, which could easily be opened and closed as many times as needed along the way. This parcel was delivered intact the day after tomorrow. Very fast!

The parcel once took a couple of weeks in the opposite direction. Our German relatives have already started looking for her using the number on the receipt. It turned out that for some reason she had been lying in the central sorting department in Vienna for a very long time. It was similar to our native Moscow sorting.

Regular postal delivery to Russia. Such different receipts

Those parcels that refused to be delivered using EMS had to be sent in the same cheerful yellow boxes by regular mail. Of course, to send them to Russia, we covered them with tape as securely as possible. But the most worrying thing was that the receipts issued for payment for these second-time parcels were very different from all those that we had been given before.

There was no other information on these strange receipts other than the amount. If the packages were lost, we would have no proof that we sent anything at all. We also could not track the location of parcels without numbers. We could only hope that maybe someday the parcels would still reach their recipients. And they arrived. More than a month later.

Mail needs time

The Austrian Post Office employs honest people. However, they are real people, so they can make mistakes, they may not know all the rules and instructions, and they may delay the parcel for ten days in sorting. This means that there may be a delay in the delivery of envelopes with long-awaited documents from the university. Of course, more often than not, postal workers work quickly. But even normal delivery takes some time.

Dear future students and their loved ones! When calculating the time it will take for all the activities required to enroll in an Austrian university, do not forget to take into account several weeks for the delivery of documents by mail both ways. Returning to what was written above, I would like to draw your attention to the fact that documents were delivered from Vienna to Moscow by both registered mail and regular mail within two weeks. This means that when calculating the time for delivery from other cities in Austria to other cities in Russia or other countries of the former Soviet Union, you need to plan at least four weeks (and this is only in one direction).

If you include in your plan in advance a sufficient amount of time for all activities - for preparing documents and entering the university, for obtaining a student residence permit and a "D" visa - then you will feel that you manage to do everything on time and are not late for anything. And this is always a pleasant feeling.

Austrian Post is a postal operator that has a solid history. Austria Post tracking by number is a service that will allow you to control the location of the parcel yourself. Austria Post is distinguished by its active growth in trade turnover due to its leading position in Austria. Austria Post is developing steadily through innovation and an efficient cost structure. The company has an effective financial system - high cash reserves and low financial liabilities. High cash flows and future investments will allow for an attractive dividend policy. An annual receipt of 75% of net profit is planned.

The company positions itself as an international operator of business shipments, transnational shipments or innovative online services in growing markets. A modern postal operator will help you place your order in record time and deliver your parcel anywhere in the world. The service specializes in sending parcels both within the country and abroad. The postal service connects cities and countries, overcomes distance and saves time, providing residents with modern, convenient and high-quality services.

Simple solutions

Austria Post is a guarantee of high quality service. Checking Austria Post tracking by postal ID number is absolutely free and effortless. Using the service, you can find out about the current status and history of your order (parcel) using the updated tracking function. To carry out the operation, only a track code is required. The postal identifier is an individual parcel number, which consists of Latin letters and numbers. The mail ID will be provided by the seller in the online store or indicated on the order page.

The company has many online services for convenient work. More detailed information is provided for registered clients. This is very convenient - the track numbers of several shipments at once will be saved in your personal account, and if the status changes, the customer will be notified in a matter of seconds. Once registered, you will also have access to other additional services. Tracking Austrian Post mail items by ID takes place in a couple of clicks. When ordering from online stores, you can also use the online service. Using the site, you can change delivery conditions, use a calculator, send requests for international transportation and other services.

Nothing extra

Using the service, you can check the tracking of Austrian Post mail items by track number in a couple of clicks. Using the tracker, you can easily track the status of the cargo at any stage of work - from the beginning of the journey to the final destination. Tracking your Austria Post parcel by number will allow you to always be aware of the progress of your order. Connecting automatic notifications will eliminate the need to check the status - changes will be sent to a mobile device or email in SMS format. In case of problems, you can always contact support by calling the hotline listed on the official website.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)



 

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