Why weren't the gigabytes transferred to body 2? The Big Three operator will launch the transfer of remaining traffic, minutes and SMS in package tariffs

Tele2 - well done. We have introduced a useful service for transferring package balances, which many subscribers have long dreamed of. I’ve been dreaming since the days when unused minutes on Beeline postpaid tariffs did not expire, but were transferred to the next month.

So, the “Balance Transfer” service allows you to transfer unspoken minutes, SMS and unused Internet traffic to the next month. However, they can then be used until the end of the upcoming billing period if you pay the subscription fee in full.

The “Balance Transfer” service is free. It only works on the current tariffs “Black”, “Very Black”, “Blackest”, “Super Black” and is included in their basic package. It does not apply to archived TPs with identical names.

Only basic packages within the tariffs are transferred. Unfortunately, there is a large list of exceptions for regions where “Transfer of balances” does not work. You can see them in the “Other conditions” section of the official description of the service.

First, you will spend exactly the transferred minutes, SMS and traffic, then the service packages within the current subscription fee.

Personal opinion

The news is extremely positive. I repeat - extremely! The main thing is that the value of such “new, well-forgotten old” is correctly introduced into the brain cells of our subscribers. Unfortunately, most of them only stupidly understand the simple formula: “XXX minutes are included in the tariff,” from which an extremely primitive conclusion is drawn - whether this is a lot or a little.

Few people think about where the minutes go and how. Because of this sad fact, operators stopped not counting minutes within the network, giving in return a smaller package to other networks. It is their total number that works. Whether the formula for transferring minutes, SMS and GB will now work - time will tell. I hope it will.

Another thing, I look at the tariffs of Tele2 in the Moscow region. For example, “Very Black”: 500 minutes for 399 rubles. Expensive, I tell you. In our times, the price of such a package should be 200 rubles.

The fight for customers is one of the main trends in the modern mobile and Internet space. Mobile operators around the world are striving to create better and better products and competitive rates that differentiate them from the rest of the companies. And Tele2 is no exception! Tele2 does everything to ensure that its users receive the highest quality services on the most favorable terms.

And the best confirmation of this is the new offer from the mobile operator Tele2 “Transfer of balances”.

As it was before? In the past, all minutes, messages, and Internet traffic packages not spent by a mobile user were simply burned, which is quite unpleasant for any client.

What now? From now on, all resources not spent during the month of use, be it SMS, gigabytes of the Internet or minutes of calls, will no longer be burned, but will be automatically transferred to the user for the next period. Thus:

  • no one will be upset because the services they paid for are not transferred;
  • everyone will be able to decide for themselves what and how much to use (how often to communicate with loved ones, exchange SMS with friends, download their favorite music, movies, etc.) and how to manage the balances within their tariff plan.

This is an excellent example of a thoughtful marketing policy aimed at attracting new and retaining regular customers.

The essence of the proposal

The operator’s “Balance Transfer” service, which involves transferring SMS, minutes, and traffic for the next month, is aimed at all customers using the “My” tariff. Thus, every subscriber who pays for services on time under the terms of “My Tele2” can count on a free transfer of the remaining minutes, messages and remaining traffic to the next period.

Please note that resources that were not used during the previous billing month will be used first. And only after they run out, the resources provided for by a specific tariff plan for the current month will become available.

Thus, you can gain access to the unused resources of the previous month only after the subscription fee for the next month has been paid in full (as you can see, you cannot use minutes, messages and Internet traffic calculated for one month for two months). it will work).

Another important feature is that resources not used by the subscriber will not accumulate. Only what was not used during the previous period is subject to transfer. And everything that was not used before will burn. Thus, by communicating less and using the Internet this month, you can, without overpaying, make up for it next month, but nothing more.

Connection

Are you interested in an offer from Tele2 and want to know how to activate this service? To do this, you need to connect to one of the “My Tele2” tariff plans (please note that this offer is valid exclusively within the framework of this tariff plan). It is important that the tariff is current and valid at the moment. After connecting or switching to the specified tariff plan, the “Balance Transfer” promotion will become available automatically.

Limitations and cost of the service

For all users who have chosen the “My Tele2” line of tariff plans, the “Transfer of Balances” promotion is free.

Please note that, depending on the territorial location, a number of restrictions apply as part of the “Balance Transfer” offer on Tele2. For example:

  • unused volume of Internet traffic in Moscow (Moscow region, as well as a number of other regions) is not transferred;
  • For residents of Tomsk, the service operates within the entire “Black” tariff line;
  • In some regions it is impossible to activate the service.

Comprehensive information regarding the regional features of the promotion is presented on the operator’s official website, in the “other conditions” section.

Choose the “My Tele2” tariff plan for yourself and unused minutes and GB will no longer expire!

Currently, only Tele2 provides this opportunity to subscribers.

The mobile operator MTS plans in the future to launch a service for transferring the balance of unused traffic, SMS or conversation minutes to the next month, the MTS press service told Vslukh.ru, without specifying the terms and conditions for the implementation of the project.

Currently, MTS has package tariffs of the Smart line, offering up to 1600 SMS and minutes, Internet traffic from 1 GB to unlimited access per month.

Representatives of other Big Three operators - Beeline and Megafon - told Vslukh.ru that they do not plan to launch the transfer of balances in their package tariffs, since their tariffs meet the needs of subscribers.

Thus, Beeline offers subscribers package tariffs “All in one” (mobile communications, home Internet, TV) and “Everything” (up to 12 GB of traffic, 2 thousand minutes and 2 thousand SMS). Megafon operates a line of “All inclusive” tariffs (up to 2.5 thousand minutes, 12 GB and 2.5 thousand SMS).

At the moment, the service for transferring the balance of unused minutes, Internet traffic and SMS is valid only with the Tele2 operator (“Transfer of balances”) for package tariffs of the “Black” line.

Thus, the remaining traffic, minutes and SMS that were not used in the previous month are transferred to the next month and are spent first. “For example, a subscriber in January has 50 minutes, 10 SMS and 1 GB left Internet traffic. They are postponed to February, first of all, calls, surfing the web and SMS will be deducted from the remainder of the “old” package. If at the end of February the subscriber’s January balances have not been completely used up, and, accordingly, the February package is preserved, then the January balances are burned out, and the unused February package is transferred to March.

The intensity of use of communication services by subscribers is not always uniform; this may be due to work, travel, or family circumstances. Transferring balances is convenient - unused minutes, SMS and gigabytes in one month will allow you to more actively use communications in the next month without additional costs,” explained the director of Tele2 in the Tyumen and Kurgan regions to Vslukh.ru Andrey Shmalev.

The service was officially launched on January 25th. “This is a revolutionary solution for the Russian market, since none of the telecom operators have done this before. According to our data, approximately 80% of clients do not use 80% of the minutes and SMS included in the packages. And almost all users of data packages do not use the volume of traffic that operators offer,” Deputy General Director for Product, Marketing and Federal Client Development told reporters in Moscow on January 25 Andrey Patoka.

At the end of January 2017, the mobile operator Tele2 launched an exclusive opportunity to transfer the remaining minutes, messages and Internet traffic to the next month. The ability to transfer the balance of unused services allows the subscriber to use their phone more flexibly and purposefully and not overpay for communication.

Methods for connecting to the service

Many subscribers do not know how to activate the service for transferring package balances to Tele2 to the next month? This service available only to users relevant "Black" packages. When using another package or tariff that is already in the archive, it becomes impossible to activate this option.

The packages of the “Black” line already include automatically connected“remains transfer” service. The subscriber does not need to enter additional commands from the device to connect.

How to enable transfer of remaining traffic and minutes on Tele2? This becomes possible for Tele2 users by calling free short number 630, where the subscriber will be offered to switch and connect to a favorable tariff from the “Black” family with an active balance transfer service. It is worth noting that the service “transfer of balances” is absolutely free.

For those who are not yet connected to the Tele2 cellular operator, via online store you need to select the desired tariff package, or buy a SIM card at the salon yourself with active transfer of balances to Tele2 for the next month.

To view the balances on your package account, you can enter the following: USSD requests:

  1. *155*0# and the call key - you will find out how many minutes are left.
  2. *153# and a beep – the rest of the Internet traffic.
  3. *155*2# and the voice call button – the rest of the SMS messages.

However, the user must find out exactly when the transfer of remaining traffic and minutes occurs (usually this happens at the end of the month).

Tele2 subscribers should know that the remainder of the package will be transferred to the next month, provided that there are enough funds in the account to pay the subscription fee. That's when all unused minutes, messages and megabytes will roll over to the next month and be added to the new services. However, the added balances will be the first to be used up in the current month.

The service for transferring remaining traffic and minutes on Tele2 applies to the previous period, but everything further expires. For example, a subscriber used only 100 out of 300 minutes, and then in the subsequent period, out of the remaining 200, 100 remained again, then these hundred minutes will no longer be transferred.

Also note that if you purchase additional traffic, these balances will not be transferred.

WITH 27.03.2017 tariff plans will be restarted « Smart" And "SmartUnlimited":

On the tariff « Smart» monthly provided:

—5 GB of Internet (when connecting/switching to the new “Smart” tariff in the period from 03/27/2017 to 08/31/2017, within the framework of the tariff, 5 GB of Internet traffic will be provided for the entire time of using the tariff plan. Subscribers who connect/switch to the new tariff “ Smart" after 08/31/2017, the tariff will provide 3 GB of Internet;

— 550 minutes to all Russian networks

— 550

If you use communication services outside your home region when traveling around Russia, an additional fee of 15 rubles/day is charged.

On the tariff « SmartUnlimited" monthly provided:

— 10 GB of Internet;

— UNLIMITED calls to MTS Russia (above the package of minutes)

— 350 minutes to all Russian networks

— when calling from the MTS Connect application, the number of free minutes doubles;

— 350SMS to all networks in your home region

The tariff is valid throughout Russia under the same conditions as at home.

If you use communication services outside your home region on trips across Russia, an additional fee of 15 rubles/day is charged.

IMPORTANT! Now when connecting or switching to TP "Smart" And "SmartUnlimited" subscribers get the opportunitySAVEyour unused minutes/sms/internet traffic and use them next month.

Implementation of packages of minutes andsms: the balance is carried over to the next month, but cannot exceed the size of the main package

Example of transferring minutes/sms:

1.1. size of the package of minutes included in the AP tariff - 350 minutes

1.2. the subscriber had 250 minutes left from last month and they were transferred to the new (current) month

1.3. in total, the subscriber has 350 + 250 = 600 minutes in the current month

1.4. in the current month, the subscriber will spend the entire package of 600 minutes, without dividing into old and new minutes

1.5. by the end of the current month, the subscriber spent only 50 minutes, i.e. remainder of the package of minutes – 550 minutes

1.6. Only 350 minutes will be transferred to the new (next) month

1.7. those. in the next (third) month the subscriber will have 350 + 350 = 700 minutes

Implementation of Internet packages: the balance is transferred to the next month, and the transferred balance cannot be greater than the main package and cannot be combined with the main package. When transferring the balance of the Internet to the next month, first the balance from the previous month is used up, then the main quota, and then auto-renewal is turned on. The remainder of the Internet from the previous month, which was transferred to the current month, is not transferred to the next.

Example of Internet traffic transfer:

1.1. The size of the Internet package included in the UP tariff is 10 GB

1.2. the subscriber had 9 GB left from last month and they were transferred to the new (current) month

1.3. in total, in the current month the subscriber has the current 10 GB and the old 9 GB

1.4. The old 9 GB will be used up first

1.5. by the end of the current month, the subscriber had spent only 2 GB, i.e. the remainder of the old Internet package is 7 GB and the current Internet package is 10 GB

1.6. The 10 GB remaining from the current Internet package will be transferred to the new month. Old 7 GB will not be transferred

1.7. those. in the next (third) month the subscriber will have 10 GB and 10 GB packages

Important! Auto-renewal packages DO NOT carry over to the next month



 

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