Sound does not work on iPhone 5s. Why doesn't the ringtone sound work on my iPhone?

18.01.2018 Frank 8 comments

On your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s and so on, the sound on the call has disappeared and you don’t know what to do?

I think we will solve this problem. Of course, one cannot ignore the hardware, but these breakdowns are rare and will not be discussed here.

In most cases, the ringer sound does not work for an incoming call due to the fault of the users themselves, or rather an accidental disconnection.

Below I will give the most common reasons when the sound disappears during a call (if the problem is not solved, then it is either “individual” or hardware-related).

What to do if the ringing sound on your iPhone disappears - the first reason

Secondly, pay attention to the small switch - “newbies” usually don’t know about it.

It is located on the left side of the body. What is it for? So that your phone does not disturb you from time to time - you can turn it on instantly and you can also turn it off instantly. Comfortable.

The second reason why the ringer sound does not work on the iPhone

Another equally common reason is accidentally turning on the Do Not Disturb mode.

If there is a crescent moon icon at the top of the screen, then all sound notifications are disabled, including the ringer sound.

This problem can be resolved simply and quickly. You just need to swipe your finger from bottom to top of the screen to open the control panel and disable this mode.

To turn it off, just click on the “crescent” once and that’s it. If this is not your case, move on.

The third reason why the ringing sound disappeared on the iPhone

If you often use headphones, then the problem may be in the connector where you connect them.

As you already know, when headphones are connected, sounds are not output to the external speaker, but only to the headphones.

It’s not uncommon for “complications” to arise with this connector—the contact gets jammed. You can simply connect and disconnect the headphones several times or clean this connector with a toothpick.

The fourth reason why the ringer sound does not work on the iPhone

If nothing above helps, go to “Settings”, select “General”, click on “Accessibility” and activate “AssistiveTouch”.

A circle icon will appear on the screen - this is an additional menu. Click on this icon and select the Device option.

On the right you will see the “Mute sound” option (crossed out bell), and on the left you will see a volume selection - increase the volume, perhaps your sound is at zero.

These are all the most common reasons. The last thing I can offer is this. Good luck.

8 thoughts on “Why the ringer sound doesn’t work on iPhone”

Answer

helped, thanks

Answer

Thank you! everything worked - they helped))

There are many reasons why your iPhone may become stuck in headset mode and stop playing sounds from the external speaker. In most cases, dirt or moisture gets into the 3.5 mm jack, but sometimes there is a software error. In this instruction, we have discussed all the most effective ways to solve this problem, regardless of what caused it.

Note: Solutions to the problem are listed in order of effectiveness. Move from the first method to the last and one of them will definitely help.

Method 1: Clean the 3.5mm jack

The most common reason that the iPhone is locked in headset mode is dust or dirt that has gotten into the 3.5mm jack. The solution in this case is to simply clean the connector with any thin object, for example, a needle or toothpick.

There is no specific cleaning method. Carefully move the needle/toothpick in a circle inside the 3.5mm jack for 10-15 seconds and then blow through it. If there is no result, cleaning the 3.5 mm jack with a cotton swab dipped in alcohol can help. In addition, you should try to clean the connector using a folded napkin.

Method 2: Clean the power connector

A similar cleaning of the power connector can also be a solution to the problem. The method is the same - moisten a cotton swab/needle/toothpick in alcohol and use it to clean the power connector, be it an old 30-pin connector, or Lighting. Please note that the connector must be wiped thoroughly.

Method 3: Put your iPhone in the cold for a couple of minutes

This advice sounds like some kind of cruel joke, considering how negative the cold is, but the method really works, as confirmed by numerous reviews. An iPhone stuck in headset mode should be placed in a cold place for 2-3 minutes (no more). In winter, in this case, a balcony or just going outside is suitable; in the warm season, a refrigerator is suitable.

Method 4: Blow out the 3.5mm jack with a hairdryer

Blowing out the 3.5 mm jack with a hairdryer can help solve the problem. As with previous cases, there is no specific method for purging. The only thing to remember is that prolonged blowing with hot air can be harmful to the iPhone battery.

Method 5: Repeated connection of charging cable/headphones

Another method based on cleaning the charging connector and audio output. Even a needle is not able to reach hard-to-reach places in the connectors, but the connectors fill the entire connector, resulting in maximum cleaning. The principle of operation is extremely simple: connect the iPhone, and then connect the charging cable and headphones to the appropriate connectors about 10-15 times.

Method 6: Connect a Bluetooth headset/speaker

It also happens that the iPhone freezes in headset mode due to a software error. They usually occur after installing a new version of iOS. In this case, connecting a wireless headset or speaker and then disconnecting the headphones helps. The operating principle is as follows:

Step 1: Connect the headphones to your iPhone.

Step 2: Connect your Bluetooth headset/speaker to your iPhone to output audio.

Step 3: Disconnect your headphones.

Step 4: Turn off your wireless device.

Immediately after this, you can check whether the sound has returned to the speaker of your iPhone.

Method 7. Force reboot with headphones on

Also, a forced reboot of the iPhone with headphones inserted into the 3.5 mm jack can fix the software problem. To perform a hard reset, you need to hold down the Home and Power buttons until the Apple logo appears on the screen.

This may also help:

Sudden pulling of the headphone plug from the socket.
Sucking dirt from the nest using a vacuum cleaner (

Hi all! In general, missing sound on an iPhone is not a very standard situation, since it certainly does not turn off by itself. However, you don’t need to immediately prepare for the worst, because this phenomenon can be caused not only by any mechanical problems, but also by software problems, which can be solved much easier. So, what to do and how to fix sound problems on iPhone, let's go!;)

Naturally, we won’t talk about such banal things as checking whether the vibration mode is turned on, the do not disturb mode () and whether the volume slider is turned up to maximum - this needs to be checked first. Let's get straight to the point and first we need to decide where there is sound and where there is not.

Here are some situations...

The sound on the iPhone is not completely gone - there is some sound in the headphones

In principle, partial loss of sound signals is usually characteristic of software problems, but not in this case...

So, we insert the headphones into the iPhone and check. If there is sound in them, but when you pull it out, it disappears, plus when adjusting the volume, divisions are not added (it feels like the volume buttons do not work), then congratulations, you are lucky.

The whole problem is in the charging or headphone connectors. Either dust got into them, or they oxidized from contact with water (how to act).

And thus the iPhone “thinks” that something is constantly connected to it - a docking station or the same headphones. By the way, this problem is more typical for older devices with a 30-pin connector - such as iPhone 4, iPad 2, etc. Why? It’s just that the connector itself is larger and, precisely for this reason, the likelihood of it getting dirty is higher.

What do we do? It's simple - in most cases, careful cleaning of the connectors helps.

Carefully! Using a toothpick or other object (preferably not metal, as the contacts can be scratched or bent), we clean out all the accumulated dirt or dust. After this, reboot the device. Then, just in case, we insert and remove the charger and headphones into the connectors several times.

By the way, if the contacts have oxidized (for example, after contact with liquid), it may happen that the device will have to be disassembled in order to clean not only the outside, but also the inside.

If you do not have such knowledge, I highly recommend contacting a service center, since if you repair it yourself, in addition to the sound, you can break something else - for example, the Home button cable and get something like this.

The sound has disappeared everywhere - the iPhone is completely silent

Here everything is a little more complicated, since the reason can be any - software or hardware.

everything from the phone (after taking care of a backup or).
We update the firmware or, if it is already installed the latest, then simply boot the iPhone. Without restoring from a backup! Restore it later when you find out the reason for the loss of sound.
Let's check if the sound appears.

If after all these manipulations there is no success, then the problem is clearly “iron” and lies in... or anything!

Bottom cable, board, buttons, audio codec, etc. Therefore, without hesitation, we go to the service center. If the phone is under warranty and you didn’t do anything with it (dropped, beat), then just after a while you will get a new device (). If there is no guarantee, then the situation is certainly worse, but not particularly critical. As a rule, repairs related to lack of sound do not take much time. And it's worth a fair amount of money.

And finally, the truism - if there is no sound in one of the lower speakers, then everything is fine with you. Why? Because there is only one speaker at the bottom of the iPhone.

P.S. There is one more surefire remedy - click “like” and all problems with sounds will disappear. It helped me, let's try it! ;)

An iPhone on which the sound has disappeared actually loses most of its functions - it cannot be used either as a music player or as a means of communication. Therefore, a user who encounters such a malfunction is forced to immediately attend to its elimination.

The iPhone owner does not need to immediately prepare for the worst—calling for service and costly repairs. If the device is mechanically sound, then the user will most likely be able to solve the problem on his own.

The reasons why the ringer sound or sound during a conversation most often disappears on the iPhone can be divided into: software And hardware.

Software errors

Common software reasons for loss of sound include:

Failed jailbreak. Hacking the system can lead to a bug in the iOS code.
Installation of unofficial software. You should only download tweaks from Cydia that have been tested and recommended by experts on thematic portals.
Operating system freezes.
Incorrect iPhone settings.

Hardware problems

Hardware problems that can lead to loss of sound during calls and in the speaker are as follows:

Pouring. Due to liquid getting under the case, the headphone jack microcircuits are oxidized. Because of this, the iPhone constantly “thinks” that a headset is connected to it - although the 3.5-Jack connector is actually free. It is better to “treat” a flooded iPhone at a service center, but you should provide “first aid” to the gadget yourself. Our article tells you what to do if your iPhone falls into water.
The speaker or headphone input is clogged. This problem most often affects people who prefer to carry iPhones in their pockets without using protective cases. The speaker grid and the 3.5 connector inevitably become clogged with small debris and dust.
Mechanical damage to the speaker. Speaker failure is a consequence of physical impact on the mobile device. In this case, it is necessary to replace the speaker or at least the non-working microcircuit. The replacement can be carried out by a person who knows how to disassemble iPhones and owns a soldering paw.

What to do if there is no sound on your iPhone?

The average user will hardly be able to accurately diagnose the cause of the loss of sound. Therefore, measures will have to be taken to eliminate all sorts of reasons– starting with the simplest one.

You must follow this algorithm:

Step 1. Perform a visual inspection of the gadget. The reason for the lack of sound may lie “on the surface” and consist, for example, in the fact that the speaker is covered with a film or cover.

Step 2. Reboot your gadget. As a result of the restart, the cache will be cleared, temporary files will be deleted, and iOS will start working again. By rebooting, you can eliminate such a reason as operating system freezes. If after starting the iPhone there is still no sound, you should exclude this reason from the list of possible reasons and move on.

Step 3. Reset settings. Using this action, you will bring all the settings of your mobile device to the original configuration. Follow the path " Settings» — « Basic» — « Reset", Press " Reset all settings", then enter the password twice.

This type of reset will not delete the user's personal data, so it is not necessary to create a backup copy before this operation.

Step 4. Remove apps. Remember which of your actions preceded the loss of sound. Perhaps you installed a tweak from Cydia and then immediately discovered the problem? “Demolish” the applications and tweaks that you downloaded recently, reboot the device again and check the sound.

Step 5. Back up your data by any means. The following operation will lead to the deletion of information on the iPhone.

Step 6. Restore your gadget using DFU mode. Connect your iPhone to your PC with a cable, open iTunes and enter your Apple device in DFU MODE. How to start DFU mode is described on our website. When a question about restoring a gadget appears in iTunes, answer it positively.

If none of the above measures produce results, there are no software errors - the problem lies at the hardware level. Everything that the user can do in this case with his own hand– clean the headphone jack and speaker.

This work must be done as carefully as possible! Do not use metal tools (such as a needle), otherwise you risk scratching the contacts. You can remove dirt from the 3.5 mm jack using a toothpick or a thin swab with a cotton tip.

The question of why there is no sound on the iPhone may arise even among owners of completely new smartphones, not to mention owners of 4 series models. For example, when you turn on the headphones, music plays both in them and in the phone. Either the system sound is completely absent, or it appears and disappears, or... Situations can be very different. As a rule, such complications appear for two reasons: mechanical damage and software failure.

The problem does not arise out of the blue: if there is no sound on the iPhone 5S or some other model, this means that the smartphone was dropped, allowed to get wet, carried without a protective case in a dirty pocket, headphones were carelessly connected and disconnected, or unlicensed software was installed from dubious sites . All this, and not a manufacturing defect, in most cases leads to problems.

First steps if there is no sound on iPhone

First of all, we need to identify the essence of the problem. If the sound in your iPhone is not completely lost, but the music plays simultaneously in the headphones and speaker, or it does not play, but the sound turns on when there is an incoming call or SMS, this means that the contacts of the cable are dirty or oxidized. On the forums you can find a lot of recommendations on how to clean them using a needle, toothpick and alcohol. But in most cases, such amateur activities only aggravate the situation and lead to more serious damage. It is best to immediately entrust the solution to this problem to professionals. They will carry out diagnostics and promptly replace failed parts.

You may have lost sound on your iPhone 4S after using headphones. This means that the phone simply did not respond to the remote device being turned off. Try connecting the headphones again, turning the volume to maximum and relatively quickly removing the plug from the socket. After this, normal operation of the speaker should be completely restored. Nothing happened? In this case, it is necessary to replace the upper cable together with the connector. Specialists will provide more accurate information after diagnosing the device.

Other reasons why there is no sound on iPhone

The phone works fine when listening to audio files and watching videos, but the music of all applications is completely or partially missing? It could be argued that there was a software glitch. In this situation, sometimes rebooting the smartphone or resetting all settings helps, which will update to factory settings. In this case, all notes, contacts, videos, audio and other files will remain in place, as specialists will make a backup copy of the data.

After installing an application, did the sound disappear on your iPhone 5 or another model? This means that the new program disrupts the operation of the smartphone. It must be removed immediately, after which the phone should be rebooted. Did not help? Contact the service center about flashing.

Owners often wonder why there is no sound on the iPhone if the smartphone is completely new, for example 5C. And such misunderstandings arise due to forgetfulness or simple inattention of the owners. So, when performing some manipulations, the silent mode is accidentally turned on or the volume is reduced to a minimum. Try going into settings and turning off the Mute function or simply adjusting the Volume level.

No sound on your iPhone, but you can’t fix the problem?

If the above-described manipulations did not bring any results and there is still no sound, this means that the problem is most likely due to mechanical damage, which can only be repaired at a service center. Think about whether you dropped your smartphone on a hard surface, and whether you are sure that no water got into it. In any case, do not try to disassemble the phone yourself, as this will certainly lead to serious damage. Apple devices aren't cheap enough to experiment with.

To identify problems, professional diagnostic equipment is required, which is available only in specialized workshops. Even a complex iPhone repair will be much cheaper than buying a new device, so you shouldn’t try to save money. Our service specialists will be happy to advise on all issues. They will quickly carry out repairs of any complexity, visiting your home or office. Call!

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