Beeline how to prohibit paid subscriptions. How to find out about paid subscriptions on Beeline? Other ways to find out about paid subscriptions on Beeline

Hello everyone, in this article I will tell you how to disable a paid subscription from number 9731. But first, a little background. The beginning of the month, as usual, I topped up my phone balance with 400 rubles and this amount should have been enough for 30 days. After about 10 days, when I try to call, I find out that my number is blocked and they ask me to top up my balance, the Internet also stopped working.

I checked the balance, there is a small minus on the account. I immediately went into Beeline’s personal account and looked at the details of expenses, where I found an interesting item “Order content” - 30 rubles per day. I looked into “Connected services” - “Services” and there we found a connected subscription with number 9731.

Now let's restore the course of events.

I went to some site and read the information of interest; after the text there was a video player similar to Youtube. I thought that this was a continuation of the article in video format and decided to watch it. Clicked the Play button. See the image below.

A new window opened, due to my carelessness I did not notice the gray text “Access: 30 rubles for 1 day” and clicked on the “Watch” button.

After which, a subscription was activated for my number and the first 30 rubles were withdrawn from my account. Then, over another 10 days, 30 rubles were debited from the balance. The site 3.videolike.pw opened - it was for access to this site that I paid. But I didn’t understand what happened and without thinking I closed it and moved on.

After subscribing, I received an SMS message: “You have activated your subscription on number 9731, the subscription fee is 30 rubles. in 1 day." The service is provided by Informpartner LLC. To cancel your subscription, send STOP0386 for free to number 9731″ - which I read 11 days later 🙂 and donated my hard-earned 330 rubles.

Here's the story. Now let's repeat once again how to disable this subscription.

Send an SMS message with the text STOP0386 to number 9731. After which you will receive an SMS notification about the successful deactivation of the service.
If it doesn’t work, then you need to send an SMS message with the text STOP to 9731.

If everything went well, you will receive a response SMS message with a notification.

How to disable subscription 9731 from Informpartner LLC through your Beeline personal account?

If sending an SMS message did not help, then you need to go to the “Connected services” - “Services” item, find the orange button with the inscription “9731” and switch the switch to the OFF position. See the image below.

This switch in your personal account may not be active, then you can disable subscription 9731 only through Beeline support.

How to disable subscription 9731 through Beeline support?

Contact a Beeline specialist using a short number 0611 and ask to turn it off. If you don’t know how to reach a live operator, .
If you have an account on the VKontakte social network, you can write to Beeline employees at this address: https://vk.me/beeline. During business hours they respond within 10-15 minutes.
Alternatively, you can visit the nearest Beeline salon and ask the employees to disable the 9731 subscription.

I think these methods will be sufficient. Write in the comments whether it helped or not. If it doesn't help, we'll look for other ways.

Each subscriber has probably had to deal with a situation where it is unclear why money was debited from the account. And to a greater extent this applies to those who have been using the services of one mobile operator for a long time without changing their phone number. The thing is that some subscriptions, initially offered for free, after some time began to be charged.

How to find out which subscriptions are connected to Beeline via USSD request?

The simplest and most common way to obtain information about connected subscriptions is sending a USSD command. In this case, the subscriber will not only learn about the current services, but will also receive recommendations on how to disable them. To do this you need to enter the combination *110*09# , and then click on the call key. You will soon receive a response message containing a list of currently connected paid subscriptions. You should know that you cannot disable all services and functions using one command; each one must be deactivated individually.

Other ways to find out paid subscriptions on Beeline

To do this, you can use the following methods:

You can download the My Beeline application using the links

https://itunes.apple.com/ru/app/bilajn/id569251594?mt=8 – for IOS
https://play.google.com/store/apps/details?id=ru.beeline.services – for Android
https://www.microsoft.com/ru-ru/store/apps/%D0%9C%D0%BE%D0%B9-%D0%91%D0%B8%D0%BB%D0%B0%D0% B9%D0%BD/9nblggh0c1jk – for windows Mobile

How to disable paid subscriptions to Beeline?

All expenses can be found using invoice details. There should be a number next to each service. To disable the required option, you should send an SMS to the number that is indicated next to it in the detailed report, and in the text you should write " STOP".

You can also disable subscriptions in your Beeline Personal Account or using the "My Beeline" application. However, in this case, not all services may be shown. To be sure that subscriptions will indeed be disabled, it is best to contact the operator directly, who will inform you about all active subscriptions connected to the SIM card and advise on ways to manage them on Beeline. You can also go to the branch of your mobile operator and apply to disable paid services.

In general, you should be extremely attentive to the offers of different services and functions. In most cases, subscribers themselves connect to newsletters, some deliberately, others accidentally, but the result is the same - money is written off.

In addition to tariff plans and various options, providers provide users with additional opportunities. Subscribers can use free services or sign up for paid subscriptions. In the latter case, there are pitfalls. The user may not even realize that he has subscribed. And not knowing how to disable subscriptions on Beeline, he risks leaving his mobile account without money.

Such situations are not uncommon, since there are a great many unscrupulous companies on the Internet. They make the user their subscriber without the consent or notification of the user. And then he wonders where the money disappears from his account. Another unpleasant point is that the provider himself could connect his client to some offer along with the tariff. And if at first it was free and did not bother the account owner, then at some point money begins to be written off. Therefore, in order to avoid a conflict with the operator, it is necessary to promptly disable paid subscriptions on Beeline. Next, we will consider several ways to disable one or another service, and at the same time remove all paid offers.

Basic ways to disable services on Beeline

Regardless of the type of service or tariff plan, the subscriber can use one of the following methods to disable annoying subscriptions.

Method No. 1 - USSD command. After sending your request to *110*09#. the subscriber should receive a message indicating all available subscriptions. Moreover, the SMS will contain special commands that make them easy to remove. There is no need to search for some commands anymore, since they are posted on the official website of the provider http://www.beeonline.ru/subscribes/.

Method number 2 - Beeline personal account. A convenient self-service system is becoming increasingly popular. In the “Service Management” section, the subscriber can find what he is looking for. Namely, how to find out about the deactivation of any paid subscriptions. To determine the amount of money spent on them, the user has the right to order details of the mobile account. This will allow you to view all Beeline data.

Method number 3 - Beeline support center. The operator has every opportunity to relieve the subscriber of all subscriptions. However, this method is fraught with a long wait for communication with a specialist. It’s worth using it only if none of the others work. Which is highly unlikely. So, you need to call 8-800-700-0611 (or briefly - 0611) to contact an operator who will delete unnecessary Beeline mobile subscriptions.

Method number 4 - communication salon. Such a large operator as Beeline, of course, has its own offices. To disable subscriptions, it would be quite reasonable to contact their employees. The specialist must fulfill the client’s request and disable all paid services absolutely free of charge if he provides him with his passport.

Method number 5 - via modem. In order to refuse out-of-date mobile Internet services, the user needs to figure out how to disable paid subscriptions to Beeline. Several commands will allow you to keep the balance intact:

for Highway 7 GB it will look like this: * 115 * 070 #. ;
for “Highway 15 GB”, respectively, * 115 * 080 #. ;
for “Highway 30 GB” the command is * 115 * 090 #.

Method number 6 - on a tablet. You will use the same methods to manage your subscriptions on this device as you do on your mobile phone. Nothing prevents the subscriber from sending a request or looking for a solution to the problem in his personal account.

Attention! If there is no Internet nearby, the “My Beeline” application can replace it.

Disabling services via SMS

Another convenient way to unsubscribe involves sending a text message with one word STOP. The SMS must be addressed to the number to which the annoying subscriptions are assigned. Unfortunately, a free message does not always work, so below we give an example of the most common commands so that a Beeline subscriber can disable all subscriptions:

"Beeline Music". It is necessary to send STOP to 6305;
"Beeline.Kiosk". STOP at 6395;
"Books." STOP at 6277.

We also give a number of short Beeline requests that know how to disable a subscription:

“My country” – * 110 * 0020 #. ;
“Anti Caller ID” – * 110 * 070 #. ;
“Autopayment” – * 141 * 10 #. ;
“Internet for a day” (500MB) – * 115 * 020 #. ;
“My Planet” – * 110 * 0070 #.

And finally, a few numbers on how to disable subscriptions on Beeline by calling:

“Extend speed 1 GB” – 0674093221;
“Currency rates” – 068422330;
“General horoscope” – 0684211525;
“Fact of the day” – 0684211646;
“Love predictions” - 0684211640.

To find out the connection details, you can check the short code service. It should contain all data about existing paid subscriptions.

Conclusion

Now every Beeline user can check the availability of paid services and remove them. Recently, the presence of paid mobile services has been required to be reported to the subscriber via SMS. However, knowing how to cancel all previously installed paid subscriptions should help the user keep their account intact.

Nowadays, advertising is present everywhere: on billboards, on TV, on the Internet, magazines and even on smartphones. Many entrepreneurs use any means to convey their services to every potential buyer. For these purposes, they send out SMS messages to any available phone number. Not all subscribers like this, and then the question of how to disable subscriptions on Beeline becomes relevant. You will learn further what needs to be done for this and how to get rid of annoying Beeline advertising messages.

How to find out paid services on Beeline

In order to try to disable any Beeline service, you first need to find out which paid applications you currently have connected. This will allow you to get more information about the features on your mobile phone, and also decide which ones you should refuse. Therefore, read on for several ways that can easily help you verify such information.

Use the official website of the company: beeline.ru. In the “My Beeline” section, which is located on the main page, enter your data and immediately receive detailed information about current offers, options and tariffs.
If you have a smartphone (IOS, Android, Windows), install the additional application “My Beeline”. After authorization, use this utility, look at the “Connected services” section and disable unnecessary ones.
To find out which paid services are connected, dial the combination of numbers on your mobile phone: *110*09# plus the call button.

Subscription management

Mobile subscriptions are operator services that provide complete information about various news, weather and other services. However, it often happens that this offer has a number of negative aspects, for example, one of the subscriptions was automatically connected to your number, and due to its activation, money is regularly withdrawn from your account. And you don’t even have a clue about all this. This unpleasant situation can be avoided; it is only important to know how to disable subscriptions on Beeline. To do this, review the methods for deactivating some subscriptions described below.

Photoworld

This service is paid and amounts to 3 rubles daily deduction from the subscriber's account. Thanks to this service, current photographs collected from all over the world become available. Such a service cannot be classified as an essential service, and for the vast majority it is simply unnecessary. You can familiarize yourself with it and use it for free for the first 7 days, and then this application automatically becomes paid. To manage Photoworld, use the following options:

Dial the following number from your mobile: 0862 and call. This will enable this option.
To cancel your subscription, dial the following number with the call button: 0684210325 or send a text with the word “STOP” to the number: 6288.

Chameleon

This service is also paid, and it connects to your phone automatically as soon as you activate the new Beeline starter package. “Chameleon” consists of advertising informational texts that periodically pop up on the mobile screen. Most users are very annoyed by this and are trying to find a way to disable such a subscription on Beeline. The following methods for deactivating such a service will help with this:

Disable this advertising mailing using the USSD command: *110*20# and the call button. In response, you will receive an SMS confirming the deactivation of the paid Chameleon service.
You can remove this subscription directly on your phone: go to the menu and find the “Beeline” section, here find the “Chameleon” item, open “Activation” and check the box next to “Disable”.
Use your personal account, which is located on the company’s official website, to unsubscribe from this paid option:

Execute the USSD command using your phone: dial *110*9# and the call button. You will receive a password in response.
Go to the official website beeline.ru and in the “Login” line enter your entire phone number and password below.
Find the "Services" section. Here you will see a complete list of paid and free options active on your phone. Find “Chameleon” there and disable it.

Videoworld

Other less-useful options include “Video World”. This is an additional paid entertainment application that gives the user access to a special website with the ability to use content. Keep in mind that by using such a service, you go online, and this can already be an expensive pleasure that will result in long bills with impressive amounts. Therefore, check out how to deactivate the Videomir subscription on Beeline:

Using your personal account. To do this, repeat the algorithm of actions described in the “Chameleon” subsection with detailed instructions for disabling the service in the same way.
To uncheck Video World from the list of unused but active applications, send a message with the word “STOP” to 6506.

How to disable all subscriptions yourself

In order to optimize the use of your funds for cellular communications, take advantage of the opportunity to disable all paid operator services. Because, according to feedback from subscribers, Beeline often activates subscriptions without asking the client about their need; in most cases, they are set by default. However, the mobile operator always allows you to manage these options yourself. Therefore, you can easily disable any subscription that is useless to you using one of the methods described below. So, how to disable all subscriptions on Beeline:

Dial on your mobile number: 0684006 and make a call. Afterwards you will receive a message with a response that all active options have been deactivated from your package.
Contact Beeline technical support by calling 0611 or 0622, then select “zero” and you will be connected to an operator. Find out if you currently have any active applications and ask to cancel if there are any.

In your personal account

As an alternative, use your personal account on the company’s official website: beeline.ru. To do this, follow these steps:

In the “Login” line, enter your entire phone number.
To receive a password for your personal account, send a request *110*9#. You will receive a response message with a code on your mobile phone.
At the very bottom of the page, find the “Services” line, entering which you will see a complete list of active applications.
Check the “Disable” checkbox next to each enabled service.

Via SMS to short numbers

You will definitely be able to disable subscriptions if you send a message with the text “STOP” to all short numbers from which you receive unwanted information. In response to this, you will immediately receive an SMS notifying you that the service has been deactivated. However, this operation can take a lot of time if you have a lot of such services. Therefore, it is worth using more optimal and faster methods of abandoning one or another paid application, which were described above.

Viruses and paid subscriptions are a real headache for many mobile subscribers. Some have already encountered this, while others are justifiably afraid that sooner or later they too will encounter a problem. If earlier scammers operated on this basis, now “partners” of mobile operators work. This means that it is impossible to prove fraud and return the money. Next, let’s talk about the paid “service” from Beeline - “You have activated your subscription on the number 2779 subscriber. fee 30 rub. in 1 day.” We will tell you what this means and where this partner came from.

What kind of subscription is this from Iziquir?

This message means that you have subscribed to paid content that is offered on the site you visited. Paid access is provided by Izikvair LLC, a Beeline partner. “Pleasure” costs the user 30 rubles/day or 900 rubles/month. Previously, the amount was more modest, but it is obvious that the list of services invisible to the user has expanded.

Here's how the subscription process works:

when visiting sites, a banner-type advertisement may pop up offering a connection in exchange for access to specific sections and other information;
as users note, this window can be disguised as a picture or other website elements;
subscription can occur by clicking on push notifications, which also often pop up on websites.

In other words, consent is issued without the subscriber’s knowledge, but in fact, he himself clicks on the necessary buttons and confirms the subscription. It’s just the way it is – our people don’t look where they are clicking.

IZIKAIR LLC is only a special case. Mobile phone providers have begun to offer such services frequently. Many services are initially distributed free of charge, but gradually they become paid, legally charging money from the number. If you do not notice deductions in a timely manner, you can lose large sums - fees for individual subscriptions reach several hundred rubles per day!

By the way, read this article too: Media-cloud.biz - what is it, how to disable subscription

How to disable subscription 2779 on Beeline?

Of course, they withdraw money from users quite legally – there is no point in fighting with operators. They will just shrug their shoulders and say that you signed up for everything yourself, and Beeline itself is only an intermediary in this matter. In any case, you need to immediately disable service 2779. There are several ways you can go:

through support;
in your personal account;
stop message;
using the application for Android and iOS - “My Beeline”.

Each method is good in its own way. The most reliable way is to call support at 8 800 700-06-11 or short code 0611. Just dial this number, wait for a consultant and ask him to remove all services. It takes a minimum of time. During the process, they will disable other unwanted services + provide advice.

The user account and the application have everything you need to independently unsubscribe from unnecessary things. This subscription is not located in the main Services menu, but in the “Services and Entertainment” section. An excellent way in situations where there is Internet access.

To quickly disable it, send an SMS with the text STOP to number 2779. Then you should receive a notification about the disconnection. It is recommended to verify the successful completion of the operation using the user account on the operator’s website or by contacting support.

An example of unsubscribing with a STOP message on Beeline

Prevention measures

Unfortunately, preventing such “services” is not always effective. Perhaps the only way to combat this is to regularly check the corresponding section in your personal account. Another option is to create a “dedicated account for paying for content services” and do not keep money on it. To arrange it you need to call the operator.

Subscribers of other operators also have the opportunity to block subscriptions, but 2779 from Iziquir connects even when it is blocked. The fact is alarming, but this does not mean that there is no need to set restrictions - they may come in handy in the future.

A separate point is viruses on your device. Believe me, Trojans have long learned to visit specified sites and click confirmation for you. Run your phone through any current scanner (AVG, Kaspersky, Dr.Web, ESET, etc.).

Let's sum it up

We figured out the 2779 subscription to Beeline, and also described how to cancel it. There is a possibility that the massive nature of complaints will lead to the development of mechanisms for banning paid content services, and operators will reconsider cooperation with some content providers. An ordinary subscriber has only one thing left to do - regularly check the list of connected services and promptly disable unwanted ones.

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