Windows 10 does not open dark screen. Black screen when loading Windows: what to do if the computer does not turn on

It’s hard to surprise anyone when switching to a new operating system with a black screen when loading Windows 10. What’s most curious is that there are so many different reasons that can lead to this, that when you turn off the computer, you don’t know what will happen when you turn it on. Let's try to figure out each situation and solve it together.

Video card drivers

You installed the updates, everything seemed to be successful and now there is the first restart and a black screen after loading Windows 10, how can you understand that the reason is in the video card? If you hear the loading sound, but there is no image, then this is obvious. It happens that the desktop does not start, the screen and cursor are black, and sometimes only the cursor is visible; similar situations also occur after energy-saving mode or sleep. Before you start fighting with the drivers, I would also like to note that this happens in the case of two connected monitors - try disabling the additional one, if that doesn’t help, let’s turn it off in the system at random. We do the following:

Try entering the password from visual memory and press enter, by the way, the default language in the dozens is Russian.
Next, press + [p], here you only need to press 1 time –

If we saw what was happening, it would look like this - see screenshot

If this does not help, and you have a black screen instead of a desktop, then download the drivers from the official website of the developer, try to boot into safe mode, press F8 for this, and there we do diagnostics and rearrange the driver.

System Restore Required

Your computer seems to have booted, a screen appears with a Windows 10 welcome message and a password entry field, and then a black screen, in this case we do this:

This may be the result of a virus attack; do not forget about scheduled antivirus scans.

Quick start system

Experience shows that when loading Windows 10, a black screen hangs for a long time for owners of AMD_Radeon video cards, and the reason is trivial - the quick launch system is interfering, we need to disable it in order to bring Windows back to life.

We will perform it using the “blind” method, the most important thing is that you hear the sound of the OS loading, let’s begin. We have two such options.

1 option

We need a system restart, intuitively and carefully we do it step by step:

Press “Backspace” 3 times - this will remove the screen saver and accidentally entered password characters;
;
If you have a login password, switch the layout (depending on the language of the password) and press [enter];
Carefully slowly, press +[r], switch to the English layout, we wrote above that the default language in Windows 10 is Russian
Enter the command without quotes “shutdown /r”
Press a couple of times on

After this, as a rule, the screen shows an image; if Windows 10 does not load and the screen is still black, then we move on.

Option 2

The methods are similar, but some commands are executed differently, let's get started:

Press “Backspace” at least 3 times;
On “Tab” - press 5 times in a row! So we hope to stumble upon the on and off buttons.
1 time ;
Up Arrow button and [enter] again;
A restart must occur.

And again there is a black screen on the laptop when starting Windows 10, what should I do? Let's try the radical 3rd method.

3rd backup option... but I’m afraid that they will bomb, still.... hold down the computer / laptop power off button until it turns off completely.

If at least 1 of the 3 methods helped you, and the system booted fully with the picture, then there is a conflict between the video drivers and the fast startup of Windows; the latter must be disabled.

Disable fast startup

Having tested the “blind” method, we still won, but this will not last long, the problem may return, so we go to the “Control Panel” by right-clicking on “Start”, then:

"Equipment and Sound"
"Power supply"
On the left, select “Power button actions”
At the top, “Change settings that are currently unavailable”
Scroll down and in “Shutdown Options” uncheck “Enable fast startup (recommended)”

Save and try restart! Afterwards, everything should be stable.

Integrated adapter

Black screen in Windows 10, during installation or after, perhaps there was an unsuccessful update or installation of drivers on the video card. If you have two video cards, of which a discrete one works, there is a chance to defeat all the buggies. We connect a monitor to the second video output and try to correct the system’s operation, either by restoring the system from the last successful configuration, or using the built-in recovery function.

We take down the firewood from , but we also need to get there by touch.

1 option

We wrote above how to get to the “Diagnostics” menu, then

Press the down arrow key three times
Press the down arrow key twice
Press the left arrow key twice
If the launch is successful, a screen will appear in front of us with a choice of safe mode.

Pay attention to the screenshot

Option 2

Using the command line, you need to enter a command, and you can get into it using one of the methods described above. Switch to English and enter the following without error:

“bcdedit /set (default) safeboot network” → “Enter”
After 3 seconds, enter the following command “shutdown /r”
If everything is successful, a window will appear asking you to download Windows.

Low Resolution Safe Mode

Considering how many examples were given, we hope that it has finally come to loading Windows into safe mode and we now need to reduce the load on the video card by selecting a low resolution, try the or key options.

Here, again, you can choose either from the control panel - described above, or uninstall the driver on the video card, and try to load Windows - the image in this case should appear, since Windows will load the standard ones.

For more details, visit our website:

launching the command line in Windows 10;

I don’t want to be trivial, but the so-called “black screen problem” when loading the operating system after turning on the computer is one of the most common problems faced by owners of both desktop computers and laptops. An operating system that won't boot or a hard drive model doesn't really matter when diagnosing the problem. We will tell you further about how to remove the black screen when loading Windows 7 on a computer and laptop, and the reasons for the failure.

This guide will be updated, so do not hesitate to ask questions, I will clarify technical points as best I can and solve your problems with the black screen.

The most likely causes of a black screen on boot

First, you need to list the most common problems that cause a black screen, after which the operating system does not load (in other words, a black screen when you turn on the computer). In rare cases, after loading the user sees not only a black screen, but also a cursor. Causes:

There is a conflict in the operating system, due to which it cannot load the graphical environment normally.
Video driver problem (incompatibility with the current operating system: for example, Windows 10 or Windows 7, up to XP)
The hard drive on your computer or laptop has failed
Windows OS has crashed and does not boot correctly (not in safe mode)
Other hardware problems or system conflicts
Windows can't wake up from sleep state

Start Windows in Safe Mode on your computer

One of the most likely reasons why Windows or another operating system does not boot is a system conflict due to which the OS cannot work correctly after turning on the PC. This may be caused, for example, by the fact that the user installs an incompatible program or drivers that conflict with Windows, and when turning on the laptop/PC, the conflict will make itself known in an unpleasant way - in the form of a black screen. How can I remove it?

Fortunately, Windows developers have provided the ability to log into the operating system in a safe mode, which is designed specifically to eliminate various compatibility issues. By entering safe mode, you can fix all problems on your computer, resolve conflicts, and then boot Windows into normal mode.

So, to enter safe mode on your computer:

Remove from the computer all media and devices that may affect Windows boot (flash drives, disks, etc.)
Restart or turn on your computer, depending on its current state.
To enter Safe Mode, hold down the F8 key while booting. If your PC (laptop or desktop version) has several operating systems, then select the appropriate one from the list and then press F8 again to enter Windows Safe Boot Mode.

Problems with the monitor or components

The reason for the black screen may be obvious: the monitor is not working. This may be due to the fact that the contact between the monitor and the video card is lost or the power cable is damaged/not plugged into the outlet. So be sure to check your connection.

As for the laptop, it is unlikely that the matrix “fell off” from the motherboard. To disable it, you need good reasons: for example, mechanical impact on the display. In this case, you will see that there is obvious damage on the screen: scratches, dead pixels, etc.

In addition to the monitor, we recommend examining the system unit. Check whether the video card is secured in the corresponding socket on the motherboard and whether voltage is supplied to all PC components. This should only be done if you have the skills to assemble/disassemble a computer/laptop.

Resolving conflicts with the video driver, if the computer does not start, a black screen is displayed

An example of a similar problem:

Installed Windows 7, 10, restored to factory settings (native Windows image). But nothing helps. Simply put, when you turn on Windows 10 for the first time, everything is good and everything is fine, but when the drivers are installed on the video card (intel hd3000 and radeon 7600), flickering and a black screen occur, after which recovery and safe mode do not work. That is, Windows 10 dies, after installing the drivers there is a black screen.

If you think that the black screen problem may be due to a conflict of video card drivers on your computer or laptop, then:

In the Secure Boot menu, select "Enable low-resolution video mode."
After successfully logging into your operating system account through Device Manager or Control Panel, remove the conflicting ATI/NVIDIA video driver.
Restart your computer
There may be a conflict between the drivers of the motherboard and video card. You need to try different driver combinations. To avoid reinstalling Windows each time when experimenting, create a restore point and when a black screen appears, roll back to the previous restore point.
If the OS loads correctly in normal mode (the Desktop and Windows cursor appears), then the black screen problem is really related to incorrect behavior after installing the drivers. Go to the video card manufacturer's website and download the latest version to your hard drive, try updating the drivers again.
If the black screen continues to appear, try other solutions to the problem outlined in this guide - for example, uninstalling harmful programs.

We remove programs that conflict and block the OS from loading when turned on

Windows 7 does not start for me. When I turn on the computer, after the words “start Windows,” a black screen appears and the computer does not boot. There is no cursor. I restart the computer, I am given a choice of how to boot Windows, I select normal mode - and everything turns on, sometimes I need to restart several times. Normally it doesn’t turn on at all, I have CCleaner, I use it, the antivirus is Avast, I don’t update any drivers. What could be the problem?

In this case, the sequence of actions to fix the problem will be approximately the same as in the above case. The only thing is that in Windows Safe Mode you need to select the “Enable Safe Mode” option. Next, in this download mode, you need to go to the control panel and in the “Programs and Features” window, sort by application installation date. Analyze what you have installed recently: perhaps conflicting applications are the cause of the black screen and inadequate loading of Windows from the system drive on your computer. One of the best programs for uninstalling applications is the free CCleaner utility.

Disable unnecessary programs and services from Windows startup

There is a wonderful utility called msconfig, with its help you can speed up Windows boot. Although modern computers load the OS quickly, boot optimization can eliminate the black screen for a few seconds.

Start - Run. Enter msconfig in the window.
Services tab - here you can disable unnecessary services.
Startup tab - to enable/disable programs during startup.

In Windows 10, startup items can be disabled through the task manager (Startup tab). The status column displays the status of the application.

We use a restore point to perform a system rollback on the computer and fix problems on the computer

It happens that the cause of the OS failure cannot be identified; removing drivers and programs that cause conflicts does not help: a black screen still appears when the computer boots.

If the computer does not start, use the previous Windows restore point

We use a boot disk (Live CD) to fix errors and diagnose a black screen

When a black screen appears, it is advisable to check your computer and operating system for viruses. This can be done using a "live CD". We recommend using the 4MRescueKit boot disk to enter system recovery mode. In addition to the virus scan itself, livecd 4MRescueKit includes modules for data recovery, file backup, and a disk manager like PartitionMagic. Even if this does not help get rid of the black screen of death, you can at least prepare to reinstall the operating system or diagnose the performance of the hard drive in this mode. Live CD fixes problems regardless of the version: it can be both Windows and Linux.

The 4MRescueKit boot kit helps fix software errors on the disk

Black screen during Windows reinstallation

I get a black screen and a cursor, I reinstalled Windows and I still can’t completely reinstall it. After the first reboot, during the installation process, when loading Windows there is a black screen and cursor.

Solution to the problem.

Try using a different installation disk or version of Windows OS.
The reason for the appearance of a black screen and interrupted loading can be either software or hardware. For example, the hard drive contains bad sectors or the USB flash drive or the disk from which Windows is installed is damaged.
Try installing the operating system on a different partition of your hard drive.

Viruses have damaged Windows system files

Many computer viruses can delete or damage important system files. As a result, after loading Windows OS, a black screen appears, although the cursor can still be displayed and respond to your movements. Removing viruses does not always help solve the problem, but you can try.

How to check your hard drive for viruses if Windows won't boot? You need a working computer to which you can attach a hard drive. After booting into Windows, install the free Dr Web CureIt antivirus. The CureIt utility contains current virus databases.

Video instruction:

Select the hard drive to scan and launch the scanner.

If, after detecting viruses, a black screen still appears when loading Windows, then you need to look for other reasons.

Burn a recovery flash drive and reinstall Windows

After updating Windows 7 - black screen in any mode: normal, safe - no difference. I tried restoring Windows via the installation disk - to no avail.

Answer. Install Windows 7 from scratch or immediately install Windows 10, thereby killing two birds with one stone: update and solve the problem with the black screen when loading Windows 7.

One of the best programs for burning Windows to a USB flash drive is Rufus. The utility is available in Russian, it is free and, as a rule, burns trouble-free USB flash drives for installing Windows.

The worst thing that can happen: the hard drive fails

Finally, one of the most pessimistic outcomes. If you see a black screen and the cursor is still visible, then the hard drive is working. If there is nothing but a black screen and the OS does not load, then it is quite possible that the computer does not see the hard drive and, accordingly, Windows does not boot. By following the link you can read the manuals that will allow you to diagnose your hard drive and find out whether it is possible to make repairs, restore data by loading the operating system, or is it better to immediately go to the store and purchase a new HDD for your computer or laptop.

Summary. In this guide, I tried to remember and collect from the Internet the most complete list of problems that cause a black screen to appear on a PC. The OS version doesn't really matter, whether it's Windows 8, Windows 10, or the outdated XP. If none of the methods helped, something is unclear, or you have your own ways to solve this problem, please ask questions and add your ideas in the comments.

Answers to readers' questions

I have a black screen after loading Windows, I tried everything, but nothing helps: I turn on the computer - a black screen, and nothing can be done about it. The bottom line is that the black screen appears only after I update the drivers for the video card. If you install standard VGA, then everything starts and works fine.

Before this, I completely reinstalled Windows and it all started somehow unexpectedly with “nothing”. How to fix black screen when loading windows?

Answer. One of the surest ways to resolve OS and driver conflicts on your computer is to go to the website of the manufacturer of your video card and download the latest drivers or stable ones, not in beta, to disk. When downloading, make sure to specify your operating system in the same bit depth (32- or 64-bit). It is also possible that your video card is outdated and not supported by modern operating systems, in particular Windows 10.

If your laptop has a black screen, try updating the drivers

I have Windows 10 installed. An attempt to restore the OS from a system image failed. Now there is a black screen with a cursor flickering in the upper left corner when turned on. All I can do is turn on the computer and enter Bios.

Answer. If you only see a black screen and a cursor, this is a sure sign that the operating system cannot boot (you already understood the problem).

If the recovery console or Windows 10 installation disk does not help to roll back the OS to its original state or restore point, create either a new disk to restore or install the operating system from scratch.

Not a single folder opened, so I decided to run . A black screen with a cursor appeared on the laptop when turning on / starting Windows OS. I did everything according to your article, but the screen is still black. Help me please.

Answer. If a black screen appears when you start Windows even after recovery, it makes sense to reinstall the operating system on your laptop in another way - for example, in boot mode from a flash drive or disk. Since, according to your description of the problem, the cursor still appears on boot, this is a software error, not a hardware error.

An external box was connected via USB to format ext3 using PartitionMagic. After formatting was completed, the laptop restarted and there was no reboot, and a message appeared on the black screen: error loading operating system... The laptop no longer boots, does not respond to any keys... OS XP... what to do, it’s practically That's it, there is a 2nd PC with Windows 10. In other words, the laptop works - but the screen is black.

Answer. Luckily, your laptop is dealing with a software glitch and not a hardware failure. All you need is to reinstall the Windows operating system. After this, the black screen of death will no longer appear. If your laptop has a disk drive, use a boot disk to restore the OS. Otherwise, it will help you, it’s not difficult to write it down, read the instructions at the link.

I get a black screen when I turn on my computer. Nothing appears on the monitor when I turn on the computer and the system unit is running. I did one trick: pulled out the power, held down the power button for 5 seconds, released it, inserted the power cord, turned on the PC - everything worked fine. After 3 days the same thing happens, but this trick doesn't work. I think this is an incorrect shutdown. I turned it off the last time when some programs were still running (Windows 7 for me) and the Desktop did not appear after loading. What to do if your computer has a black screen?

Answer. You need to approach the problem comprehensively: figure out whether the motherboard and power supply are working correctly in general, whether all the wires are connected to exactly the right power connectors, whether the PC components are tightly connected to the sockets (for example, very often the “black screen of death” is associated with an incorrect connection video cards). Perhaps the problem is not hardware, but software (it’s just not clear from your question whether Windows boots). In this case, reinstalling from a boot disk or restoring in LiveCD mode will help.

Help me understand what's wrong with the PC. I have Windows 7. After the startup starts, a black screen and a cursor appear, then you are asked to select Windows 7 OS and the recommended boot or the normal one. After clicking them, the download starts and throws you back into the same settings. The same problem occurs with loading in safe mode. It does not offer anything further, there is no window for entering explorer.exe.

Answer. If, when you try to boot Windows 7, a black screen and the cursor continues to appear, no matter which mode you selected, most likely the Windows system files have been deleted or changed. A clean reinstallation of the OS or recovery from a Windows 7 boot disk will help. In the boot menu, select “System Restore” and then use the Bootrec.exe utility. Further actions are described.

I have an AMD Radeon video card with 512 MB of memory, it did not support new toys, and I found on the Internet how to increase the memory of the integrated video card via bios. I changed some settings in the BIOS and installed 1 GB of memory, my PC rebooted and I looked at the characteristics of the video card and yes, in fact, the memory has increased. Then I started playing games, about an hour passed and my mouse began to freeze, turn on and off, and then stopped working altogether, I decided to restart the PC and then on my monitor I saw just a black picture with some number in the corner. The computer refused to turn on, after probably half an hour of clicking on the mouse and keyboard, “welcome” appeared on the screen. The PC turned on, but the mouse still did not work, I rebooted again - and again there was a black screen for a very long time when the computer booted. What could this be and how can I get rid of it?

Answer. This is what overclocking a video card leads to. You need to go into the BIOS and reset the settings to factory (default) settings. Perhaps it is because of the BIOS settings that Windows does not start.

You're in luck: with such overclocking of a video card, problems with the temperature of the video card may arise, up to the failure of one of the components (for example, the processor).

In general, you can’t always trust such overclocking instructions. Even if it contains correct information, if you do not have the proper skills, you can get not only a black screen, but also black smoke from the system unit :).

I don’t know why it started, maybe after defragmenting the hard drive, after updating drivers, etc. Every time, before Windows boots, a black screen is displayed for 10 minutes and only after that the welcome window appears. The BIOS definitely loads first, I pressed F2 to check the boot device priority in the BIOS. Also, during a black screen, the console carriage (lower slash) sometimes appears. What can cause a black screen when loading Windows?

Answer. In the BIOS, you can not only set boot priority, but also disable unnecessary devices (for example, a disk drive). However, this will not save the situation.

Perhaps the reason is that when Windows boots, it tries to find the required library or load a non-existent component. Go to the startup menu and disable all unnecessary items. You can also disable unused Windows services via msconfig and remove unnecessary applications on your computer. In general, it is desirable to optimize the operation of the operating system and eliminate conflicts.

You can also analyze the stages of Windows boot using the built-in Event Log Viewer tool. This utility will show how long it takes to load each process when the OS starts.

If time permits, reinstall the OS. On modern computers, reinstallation takes no more than half an hour, and this is a more rational way to solve the black screen problem than spending hours troubleshooting. Sooner or later, any Windows OS develops problems.

I have Windows 7 on my computer. Everything was fine, but one day after entering the bios password there was no Windows boot icon, and the monitor turned off (went into power-saving mode), the f8 key does not work. I can't enter bios because the monitor doesn't work.

Answer. Try resetting the BIOS by removing the battery from the motherboard.

Let's move on. The energy saving mode will not work immediately after the computer starts; rather, the problem is related to one of the components. Check the connection between the video card and the motherboard, the video card and the monitor, etc.

If everything is fine with the BIOS and Windows 7 does not boot, reinstall the OS. Apparently, this is the easiest method to get rid of the black screen.

Windows 7 32bit OS was installed. After changing to Windows 7 64bit, a black screen began to appear. When connected to the TV, everything works, everything is shown, everything is fine. But it doesn’t see through the VGA monitor and the screen is still black.

Answer. Perhaps the 64-bit version did not install drivers for the monitor or video card. Check on the manufacturer's website whether the monitor supports this OS. There is a suspicion that your specific VGA monitor is not supported by this edition of Windows. Try booting Windows in Safe Mode or with the "Enable low resolution video mode (640×480)" option.

I'm using VirtualBox. I installed Linux, worked on it, then turned off the virtual machine. When I tried to start it, after loading there was a black screen with an underscore at the top left. The laptop itself works, the virtual machine does not.

Answer. If you save the state (Suspend) on the virtual machine, in principle, no problems should arise. If you turn off the virtual machine, then Linux tries to boot when you turn it on. Why a black screen with an underline appears after rebooting Linux is a separate question. Check the key settings of the virtual machine. If the error persists, try installing Linux on Vmware Player.

I have this problem. It's Windows 8.1, I installed a third-party theme, I decided to delete it, I deleted the entire themes folder from Windows, although not all the files could be deleted, that's okay, I rebooted the computer and after selecting the OS I got a black screen and, no, no, the cursor appears and disappears and bottom toolbar, tell me how to get rid of the black screen? There is no restore point, no image, and no disk with the OS.

Answer. If possible, find a bootable image of USB Boot or the like on the Internet, write it to a flash drive. Find the Themes folder on the Internet or on a disk and, with administrator rights, copy it to the previous location from which you deleted the files.

Without an installation disk, it is unlikely that you will be able to get rid of the black screen in any other way.

When I turned on the computer, nothing appeared. The light shows that the camera is working and the computer is turned on, but the screen shows zero. What is the problem - RAM or hard drive? How to check?

Answer. To diagnose the problem, it is advisable to recall previous events. Did your computer show any symptoms of failure (hard drive noise), did you delete system files on the drive, etc. This will help narrow down the list of possible causes. Next, watch at what stage the black screen appears. If the hardware initialization is successful, then the problem is in the operating system - that is, Windows does not start. In this case, we recommend reinstalling the OS from a bootable USB flash drive or disk.

Good afternoon Since the evening the computer has been freezing. In the morning I turned it on on the screen - it is necessary to restore the device, error 0x00000e9. I tried to restore via input and the F8 button, as indicated, there were no changes on the screen. I turned off the computer and touched all the wires. I turned on the black screen, turned it on and off several times, still no change, black screen. Now I installed the Windows disk, the system unit beeped, I could hear it starting up, but still the black screen. What should I do next?

It was 8.1, everything was just flying, the system was completely on an ssd, then I had the urge to reinstall win 8.1 on win 10 after the reshuffle, for a couple of days everything was fine, now at startup the black screen and the cursor hangs for 3-4 minutes after Windows is slow and with glitches, but still... it starts

Windows does not load, it constantly reboots when loading Windows, before that it shows a black screen and with inscriptions, I cannot enter safe mode, it enters the BIOS, what should I do?

Black screen on startup. The indicators are all on, I tried just rebooting, it worked the first time, but then the black screen again. I connected it to the TV, everything worked well, what's the problem?

Windows 7 boots fine for me at first. But if you turn off the computer and turn it on again not after 10 minutes, but earlier, a black screen appears without a cursor. At the same time, the monitor light blinks, which, as I noticed, indicates that the screen will be black all the time. But still, after this, Windows 7 loads - as evidenced by the Windows 7 welcome sound, but the screen still remains black and the cursor is not visible. To turn it off, you have to press the button on the system unit. My video card drivers have been updated to the latest version from the manufacturer's website. System Restore doesn't work. Viruses and malware have been removed. How can I remove the black screen?

During the installation of AMD drivers, the brightness suddenly disappeared. Rebooted, the boot selection menu is activated. When turned on normally, the brightness is very low, you can only see anything with a flashlight. The brightness is at standard, but the screen is dark. OS Windows 7. Please tell me what to do.

I have Windows 8 installed at work. Empty. Well, a couple of small files. It takes a long time to open the file. And it generally takes a long time to load. In another office on the computer, I also made a bootable USB flash drive on it. Can I use it to restore my computer? When restoring on mine without a flash drive, it says that “some files are missing. Insert a recovery disk.” since I am only a user. I'm afraid of completely screwing up the system. But it works fine and loads normally, it just takes a long time.

Hello, this situation happened. The Lenovo tablet has stopped working; when I press the power button, the screen does not respond, but the backlight is visible. The screen was broken, but a year had already passed since that incident and everything was working well, and in the last few days the screen simply went out, in parts, but immediately responded to being turned on. What could this be and how can I fix it?

After upgrading to Windows 10, many users often experience a solid black screen, after which the system stops loading or the process is very slow. This bug first appeared immediately after the release of the build and so far it has not been possible to get rid of it completely, despite the attempts made by the developer. Many experts and enthusiasts find different solutions to this problem every day. You will learn about some from our article.

with cursor;
just a black screen.

Black monitor screen with cursor

There may not be a spinning wheel at all, as shown in the image.

In what cases does it appear?

Immediately after upgrading from a previous system to Windows 10 on its first boot.
After turning off and then turning on or rebooting the computer from the working OS.

What do we have to do?

First, determine after which of your most recent actions a solid black screen began to appear.
Then, based on the analysis of the first point, draw a conclusion about the possible causes of the bug.
Restore system functionality.

Black screen after upgrading the system to Windows 10: causes and solutions

Software glitch

The failure could have occurred unnoticed by the user during the update process. To restore the system, just repeat the update process and the black screen will disappear.

Conflict between a system updated to Windows 10 and previously installed video card drivers

This is a bit more complicated. To get started, you just need to get into the system.

If a solid black screen appears when loading Windows 10, but then the OS still loads, then take the following steps, and after completing each of them, restart your computer:

Updating video card drivers

If you only see a black screen when loading Windows 10, you must first log in using Safe Mode and then do everything described above.

Necessary steps to enter safe mode:

The computer restarts and the system boots into safe mode.

You can also enter safe mode using the Windows 10 installation disk, and if it is missing, use the eighth version of the system:

After opening the first window, click the “Next” button.

The first window that pops up after starting the disc

System Restore

Subsequently, the system starts in safe mode in the same sequence as shown above.

Automatic redirection to the second video card connector

Connect the monitor to the free video card socket, which is located on the back of the system unit.

If an already running Windows 10 crashes: reasons and solutions

Device conflicting with the system

Disconnect all newly connected devices to the computer and launch Windows 10. The black solid screen does not appear. Connect devices one at a time and restart your computer before a problem occurs. After this, disconnect the hardware that conflicts with the system and start the OS in normal mode. Update the drivers on the problematic device.

Installing new drivers for the video card

Revert to using old drivers or restore the system to an earlier state and the rollback to previous settings will occur automatically. You can select old drivers in the update window in Device Manager. How to get there has already been discussed above.

To start the recovery process, do the following:

You already know how to enter safe mode if the solid black screen does not disappear and Windows 10 does not start at all. Let's move on.

If the system starts up after a while after a solid black screen appears, then first reboot into safe mode from a running Windows 10 by holding down the Shift key and pressing the “Reboot” drop-down list item from the “On/Off” menu, which can be accessed through the main Start menu. Reboot in Safe Mode
Select "Diagnostics".
Select from a list
Click Advanced Options.
Intermediate choice
Select System Restore.
Recovery scheme
Click "Next".
Intermediate choice
Select a restore point and click Next.
Restore point
Click the "Done" button.
Confirmation of actions
Confirm your decision to restore the system by clicking the "OK" button.
The final stage

After rebooting, the system will be restored to its original state.

Infecting your computer with viruses

This could happen when browsing the Internet or installing unverified software. If necessary, boot Windows 10 in safe mode, scan the system with an antivirus program and delete infected files, then restart your computer.

Screen resolution

The screen resolution may not be supported by the video adapter. Restart your system in Safe Mode, change your screen resolution to a lower resolution, and restart your computer.

After eliminating all the faults, in order to prevent the menu with a choice of boot modes from popping up during subsequent starts of Windows 10, you need to right-click on the “Start” menu, select “Command Prompt (Administrator)” from the drop-down list while the computer is running, enter command “bcdedit /deletevalue (globalsettings) advancedoptions” and press Enter. Windows 10 will now boot normally.

Video: one way to fix the problem

Getting rid of the black screen in Windows 10 turned out to be not so difficult. After completing these steps, the operating system will load without delays or failures, and the black screen will be a thing of the past.

This will never happen to me. Black screen when loading Windows 10? No, not with me and not with me. Everyone thinks so. That's what I thought too. But the other day, that’s exactly what happened!

Of course, first of all, I turned to the manufacturer’s official instructions, which resulted in the following mental dialogue:

There’s nothing to invent here, just reinstall the system - that’s business. - The corporation responded.

No! Not this! - I screamed. - What about my files on “Disk: C” and all the settings?

It’s not scary, reinstall the operating system, and you will have new files, don’t worry. - This is how my “beloved” Microsoft reassured me.

Is it worth listening?

Maybe someone will listen, but not me! Having used all my brain resources (the availability of which my other half strongly doubts) and spending the whole day experimenting, I found working solutions that will get rid of Windows 10 black screen. Sit back comfortably and repeat after me, if this “happiness” has not bypassed you either.

Cases in which a black screen appears

Now I will show you how to easily get rid of the bug if, after installing Windows 10, a black screen takes a long time to load. To do this, we will do a little analysis. It is needed to first identify the cause of the problem and then successfully find a solution.

Types of black screens

The solutions will be different, depending on what you see on the screen, there are 2 options:

black, but with a mouse pointer;
just blackness, without any mice there.

When appears

Here we will determine when the problem occurs:

Black screen after upgrading to Windows 10 and then loading it.
When restarting a computer with Ten already installed.
When resuming from sleep mode.
Black screen when loading Windows 10.

Reasons for and solutions to the “black screen”

Having determined exactly your version of Windows 10 black screen, you will select a solution that is suitable only for you.

Redirecting the video signal to another video card connector.

Symptoms: in front of you is a completely black screen, without any signs of life. In this case everything is simple. Disconnect the monitor from the main video output connector and connect it to the second one. After that, go to the video card settings and make the desired settings. That is, force check the boxes, depending on which video output you want to use.

A device that conflicts with the system.

Here, as a hypothesis, a device with old “firewood” is connected to the system. A black screen appears after upgrading to Windows 10. Solution:

Disconnect all devices connected to your computer.
Connect them one at a time, constantly rebooting the system.
If you find a faulty device, update the drivers on the manufacturer’s website or automatically.

The result is a fully functional “Ten”, without any Windows 10 black screen.

New drivers for the video card have been installed.

This appears after installing Windows 10, a black screen takes a long time to load. Here, as a solution, we will need to roll back to the old drivers. To do this, we need a device manager, in which we will return to the previous version of the “firewood”. How to get into it if in front of you there is only a “black hole”, without any signs of photons in the shape of a mouse arrow, read below.

Another option to return to previous versions of drivers when a black screen appears after upgrading to Windows 10 is to roll back the system completely to the previous restore point:

enter safe mode (to do this with a completely black screen, you need to read the recipe below);
select “Diagnostics” (in the safe mode window);
go to “Advanced options”;
here select “System Restore”;
in the recovery window itself, you need to select a previously created point;
confirm the system restore action;
wait for the recovery to complete.

Voila, Windows 10 black screen like never before.

Infection of the system with viruses.

We will not consider the causes of infection. Let's just solve the problem. We will need the same safe mode again (instructions to get into it are further in the article). Then:

We completely scan your computer with an antivirus;
remove detected bloodsuckers.

We reboot our computer. We enjoy the result.

Invalid screen resolution.

As an option for the appearance of evil blackness, the screen resolution is incorrect. Correcting:

We enter Windows from safe mode (read the article below for how to enter it);
change the screen resolution to a lower one;
reboot the computer.

If this is the reason, the medicine will help.

Software glitch.

Sometimes a software glitch occurs during the update process. But here everything is simple. The treatment is to restart the update process, after which the black screen when loading Windows 10 will disappear.

Conflict between old drivers installed previously and a video card updated to Windows 10.

This cause of the problem should only be allowed if all previous methods have been tried. The solution here is a little more complicated than in previous cases, but with my help you can do it.

If you see a black screen after upgrading to Windows 10 and none of the above helped, you need to at least log into the system, but always in safe mode.

We enter the operating system in safe mode.

There are two ways:

using the Windows 10 installation disc;
using manipulations similar to dancing around a fire (it doesn’t help everyone, not always and not everywhere, but it will definitely help you. Why? I’ll answer with a well-known meme: I guarantee it!)

I think everything is clear with the disk. Let's focus on dancing with a tambourine. So, after installing Windows 10, a black screen loads for a long time, turn on the computer and do the following in order:

While the operating system is loading, press and hold Shift while constantly pressing the F8 key. This won't always work, but you have to try. (This is actually the dance itself).
Then a window should open where you select and go to: “Diagnostics” and go to “Advanced options”.
A window will open where you need to select “Command Prompt”.
In the line box, paste the lines copied from here: “bcdedit /set (globalsettings) advancedoptions true”, then click on the Enter button.
In the window that opens after completing these manipulations, select: “Continue.”
And finally, in the final window, you need to select “Enable Safe Mode” using the F4 button on the keyboard, and then press Enter.

The result of all actions is to restart the computer and start in safe mode.

Follow the chain: Icon: Start Menu -> Next: Control Panel -> Then: Power Options -> After that: System Settings.”
Uncheck the box next to: Enable fast startup.
Save your settings.

Then go to your desktop. Point the arrow at the computer icon (My Computer), then use the mouse to control properties button and go to “Properties” in the drop-down menu.

In the window that appears, do the following: Go to: Hardware -> Follow to: Device Manager -> Go to: Video adapters. A line with your installed video card will open, right-click on it. In the drop-down menu, select the item: “Update drivers”. There are 2 options here:

in normal automatic mode;
Having previously downloaded new drivers from the equipment manufacturer’s resource.

After updating the drivers, reboot the system. The black screen when loading Windows 10 will disappear.

Conclusion

To get rid of such an unpleasant phenomenon as a black screen after upgrading to Windows 10, or when loading it, go from simple to complex. You shouldn’t immediately roll back your video card drivers; first, try simply changing the connectors on the video outputs. And if simple steps do not help, only then go into safe mode and perform more complex manipulations.

P.S. I hope my modest advice solved your problem and we were in no way hindered by the opinion of my soulmate regarding the complete absence of convolutions in my biological processor. Good luck.

As usual, a thematic video on this topic:

Black screen in Windows 10 with and without cursor

The screen can have two views:

with cursor;
just a black screen.